Problem with the Postal Service

Hey!!

So I've been sending packages to my dad since I'm here... I think I alredy sent like 3 or 4 (or more) and I never had any problem.
I paid the amount of money to send the package (and it was not cheap, by the way). So my problem (or my dad's problem) now is that the Spanish postal service is asking him for money to pick the package up.

They drop off in the mail box this paper saying something like: "Your package is here, come to pick it up. You have to pay XX Euros." In Spanish we would say "contra reembolso", it is when you send a package and you do not pay anything when you send it, and the person who receives it, has to pay for it. I think in English is called "Cash on delivery" or soemthing like that, I'm not really sure.

Anyways, is not the amount of money because is not a lot (30€), but because we have to pay something now when with the other packages we didn't have to...

My host mom helped me and we called to the US Postal Service and they said that is weird and some countries add taxes and bla bla bla... but this is not a tax, this is money that they are asking to pick it up!!!!
So we gave him all the information about the package and they said that they were gonna call or email or something the Spanish Postal Service and get back to us as soon as they have an answer from them (Which by the way, the time that they have to answer is 17 laboral days, 17!!!!!!!!!1... WTF????.. When in the US the time that they have to answer is 5 days! 12 days LESS!... Yes, this is Spain. I don't know why I am surprised about it.).


So this is right now the thing hahaha... Anyways, I'm gonna tell my dad to pick it up, because in Spain, you have 15 days to pick the package up since it arrives (or the paper arrives to your house telling you that the package is here). If you do not pick it up in that 15 days, they send it back. This means that we don't have 17 days to wait for their (I'm sure negative) answer.

The worst thing is that in the package you can only find candies, chocolate, 3 toys, 3 shirts and another "unexpensive" gifts for my nephews...


Argggggggg hahahahahaha xD Well... let's see what happens... I'll have you updated! hahaha :D


-Love <3


Mari Carmen!